Xbox collection S fortnite bundle challenge

I simply purchased this console with the Gilded bundle on fortnite and rocket league. By some means when i obtained on choices/ included with this console, it sends me to a infinite loading display and there’s no approach to declare it! And sure, i’ve tried reset console, eradicating account, setting as dwelling xbox, reseting once more, clear cache, altering language/location , use wi-fi connection/wired/5G EVERYTHING. However nonetheless the identical factor! Didn’t have this challenge with the darkish skully bundle. Any thought?